"We draw so much of our inspiration from seeing Home Reserve enriching the lives of our customers. Your words mean more to us than you can ever know, and we can’t thank you enough for being part of our story and making it the beautiful thing that it is!"- Blaine (Cofounder)
I live in a studio, so I have limited space. I wanted a couch that ended with a corner piece, but I couldn’t find what I was looking for anywhere. I took a leap and designed a couch on Home Reserve, and I am so glad I did! Designing and assembling it myself made the processs even more rewarding. Customer service (Steph) was also fantastic. 5/5 would buy again.
I ordered my Ray couch online and it came in about 12 days after we placed the order. 3 separate boxes, all pieces accounted for! Fit easily through our tiny hallway. Which in the past has always created issues for any size couch. The built was simple for the most part, took a bit of time but we got it done. Overall it is a small feeling couch and a little low to the ground but very comfy. Quality isnt bad, cant speak for longevity yet but seems like it should hold up. Fits perfectly in my living room. Id say good experience overall. Storage compartments under the couch and ottoman are pretty good sized. Thank you for making these couches! Made life much easier. :)
Dear HR Friends, Greetings! Don Woody here. Just wanted to let you know I received my Jovie Chairs a few days ago and I am in TOTAL AWE. I LOVE THESE CHAIRS. THEY ARE EVERYTHING I WANTED. THE fabric grew on me. It seemed to have a sort of pink ish haze to it but maybe it was the lighting on my apt. It was an extreme joy to assemble them I put them together in about 3 hours. The most ingenious design I have ever work with; BRAVO! Getting ready to order 2 two of your modular ottomans and a complete set of covers in all my favorite HR FABRICS. Thank you so much, Don.
We took advantage of the 30 day free trial and then ordered our sectional. It arrived in 2 weeks, and after 4 hours of construction, we now have a great new piece of furniture.
We are so in love with Homereserve. We bought our first "trial" chair back in 2006 ( I think, could be sooner) and 12 years later, we did change covers once after adding a sectional sofa to the living room for it to match... other then that it is as comfy as ever. Onetime we had a little OOPSIE, both my husband and I fell into the chair (well my husband pulled me) and the seat portion broke in half, a quick e-mail and like 2-3 days later a new piece arrived, no question asked. So a few years later once we were convinced that this chair is amazing we added a big living room sectional, since we loved it so much we added to the family room two loveseats and now oodles of years later we are upgrading the two loveseats to a giant sectional, adding pieces. We love Homereserve so much, it is comfortable, I sleep on one of the sectionals almost every day because it is so comfortable and even sleeping on it for almost 5 years it is firm, comfy as ever and doesn't show any sagging, wear or movement. LOVE the product... Changed covers a few times as well and always great... Costumer Service is amazing... price is amazing, product is the BEST!!!
So here is my review. We ordered our couch and loveseat a little over a week before the Christmas holiday. We were prepared for it to take a while longer than the stated 15 days to receive our order. To our surprise it didn't!! We waited a week after receiving the packages to begin putting everything together giving us a weekend to accomplish this. We opened the boxes for the loveseat, saw all the parts and pieces, and thought this would be an all day project. We broke out the instructions and started. The instructions were so clear and concise it only took about two and a half hours. That would leave us plenty of time for the couch. Busted open those boxes, started arranging everything and discovered we were missing a bag of parts. We kinda figured it was due to hurried packing over the holidays and thought we would get in touch with them on Monday. On a whim, I thought it wouldn't hurt to send an e-mail to get a jump on letting them know of our problem. That was about 5:15 on Saturday. By 6:00 I had a response apologizing for the missing parts and letting me know it would be taken care of Monday morning. By Wednesday I received everything, finished putting the couch together, and started enjoying it! Customer service was fantastic, follow up was fantastic, and I would recommend this company to anyone. We bought this because we have animals and, so far, it is holding up better than we thought. Will wait a year and write another review but so far we are more than pleased with our purchase.
Here is our "coach bed" we just love how versatile this furniture is!! Love home reserve!!
We got the Tux sectional in Maltese Ash for our new family room. It was easy to assemble and is quite comfortable. It was a fraction of the cost of comparable sectionals in furniture stores. We are very happy.
There's a lot to love... I love the renew-ability concept, I love the under seat storage, the modular design, and the 10 year warrantee ... unfortunately I don't love the "shallow" seat (only 20 inches front of seat cushion to front of back cushion)... a year after I purchased my griffin love seat, it was time to replace my sofa.... because the seat is so shallow, I was compelled to go with a competitor due to "seating" dimensions for for "nap ability", You'll be surprised how much difference the 2 inches makes... I hope Home Reserve considers re engineering to a 22 inch seating area basis.... Great concept... I hope to purchase a future Home Reserve Sofa with a 22 inch Seat.
We got four pieces, three chairs and an ottoman. The couch was put together in 4 hours with a power drill which seemed really fast to me. Now that it is all put together, it is very comfortable and affords plenty of storage underneath the seats! We also love the fact that if anything happens to the couch, we can easily buy and replace the pieces on the website. The fact that we can collapse and rebuilt the couch makes it perfect for being a military couple. Thank you, Home Reserve, for making a good couch that is worth the money and made in the USA. Waiting for shipping was well worth it!
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