Don't Take Our Word For It
Hear From Real Home Reserve Customers

"We draw so much of our inspiration from seeing Home Reserve enriching the lives of our customers. Your words mean more to us than you can ever know, and we can’t thank you enough for being part of our story and making it the beautiful thing that it is!"
- Blaine (Cofounder)

Add your own story.
January 16, 2020
Audrea D. - Leo, IN
-- Comment #2608

Finally! Thanks to Home Reserve, we were able to fit a family sized sectional into our basement. It's brought our family closer together for movie nights!

January 9, 2020
BRUCE T. - RANDOLPH, MA
-- Comment #2607

Honestly, you know what is the best thing about Home Reserve?

Their Customer Service. Steph went out of their way to help me customize my sectional, answered all of my questions and concerns, and was always available for help.

They made the whole process so easy, that I was satified before even receiving the sectional.

I broke one of the pices while putting together one of the chairs. I emailed Steph with a picture and they had a tracking number for me by the end of the business day. That is some great Customer Service.

So far, everything is great. I have no complaints with the product or the customer service that was provided.

January 9, 2020
Margie Thomas - California
-- Comment #2606

I tend to rearrange my furniture alot! So when I seen this couch I thought it would be perfect for me! I received my shipment in very convenient boxes. I opened the first box took out all the parts and noticed a piece was broken. I contacted home reserve and was immediately shipped a new piece! I opened the rest and found another that was broken, the break didn't compromise the integrity of the couch so I just used it. But I am extremely happy with my couch and have changed it 3 times since mid December 😂. I love the storage in each piece( I would recommend maybe gluing material in it though since it is plywood and you get splinters or a piece of cardboard which you could use from the boxes they were shipped in 😊)! I also bought the lounge chair and decided I didn't like the way to looked and to my surprise I was able to just use it as an arm!! Great product, I have shared my happiness with all my friends and family. Thank you.

December 31, 2019
Sally - MD
-- Comment #2605

Only word to describe this company.......... BRILLIANT!!! After searching and practically giving up ever finding a small sectional for my space, I stumbled upon the website and was blown away first of all with the customer service, thank you Steph!! We received our Laney sectional right before Christmas (early delivery) and my husband and I put it together with the great instructions provided. We tested this couch over Christmas with whole family of 8 plus precious little grandchild and English Bulldog! This sectional passed the test with flying colors! and with so many compliments! Couldn't be more delighted with our purchase! Thank you Home Reserve, you are fantastic!

December 16, 2019
S.T - Florida
-- Comment #2604

First off, this company is the BOMB! In my 17 years as an adult, I have never dealt with such a thoughtful complete and caring company. I originally purchased the Ray sectional, and was able last minute to change it to the Jovie (thanks Steph!). Change was made due to wanting pillow back cushions over foam. Not only did customer service treat me so respectable and quickly, but 8 days later it arrived! It has been set up for about 16 hours. And assembly took about 3 and a half hours. With breaks included in that. My hubby and I are pretty handy. Drill driver and hammer, and it was game on! Fabric was the most time consuming, as I did that mostly myself. It completely frustrates my husband lol! The kids are in heaven! And I ordered and additional piece, after seeing we have enough room in our tiny living area for another seat! I will update down the road, but honestly this purchase was the best choice ever! I reviewed for months, and am blessed to have stumbled onto home reserve. Btw they have the best reviews over Lovesac and IKEA etc. There are differences such as seat depth. But I can tell we will get used to it just fine. And it promotes good posture (so bonus!). Well, I am off to lounge on the gorgeous sectional with my babies! Thank you! Home reserve! ❤

Five seat Jovie sectional (will be six soon). And a huge corner ottoman!

December 2, 2019
Madelene - Long Island, New York
-- Comment #2603

I had researched sectionals for a very long time. I had made 3 previous HUGE mistakes with sectionals. The fabric was completely NOT family or pet friendly. And my stress level was through the roof. Thankfully, those situations were resolved amicably and I was able to purchase a Home Reserve sectional. First of all, I am a 60 year old woman, who is in fairly good shape and pretty strong but, I was assembling this sectional by myself. This was a daunting task to say the least (even the UPS driver, who was kind enough to bring all 7 boxes into my house for me, thought I was nuts)! It took me 14 hours, over 3 days to put all 7 pieces together. The directions were straight forward and easy to follow, everything was clearly labeled and it took a minimal amount of tools to put together. It is just labor intensive (for me, anyway). But the results were incredible. The material is truly family and pet friendly. My daughter's dog drools and it dries white (gross, I know). With the other sectionals, those stains were totally unmanageable. No matter what I did, they remained. With the Home Reserve fabric, they come RIGHT OFF with a damp cloth. My dogs are also shedders. White fur. Navy blue fabric. Bad combo. But for some reason the pet hair is much less noticeable on this fabric than on my previous sectionals (I still use a pet vac on the sectional every day, sometimes twice a day, not because it looks bad, but because I'm a clean freak)! The sectional is very sturdy, comfy and stylish & if I didn't tell someone I had put it together, they would never know. I am so happy with it & highly recommend this company & their product to anyone who wants a sofa that can take family & pet day to day abuse, that cleans fantastically (the fabric I purchased can also be machine washed), has an amazing warranty & a customer service department who is helpful, knowledgeable and truly feels that the customer is always right, this is the place for you. Just be aware that it's hard work. But it's so worth it. There is only one suggestion/critique I have for Home Reserve and that would be that they put those great utility gloves on the top of the wood so you can put them on BEFORE you unpack the wood pieces. This will save your customers a lot of splinters! A million thanks for your product and for relieving my stress! Sincerely, Madelene

December 2, 2019
The Arnolds - Chesapeake, VA
-- Comment #2602

So at first it was the Chair and a Half and the Ottoman - See Comment #2588, August 21, 2019 -The Arnolds - Chesapeake, VA - Then it was the sectional - and at that point I thought it couldnt get any better! The sectional is JUST RIGHT - and for the past 3 months my mastiffs and I have ALL been on it at the same time, moving the ottoman over from the Chair and Half made a PERFECT size. I had insomnia for a while, but not after spending an evening trying to stay awake binging on Downton Abbey in THIS piece of furniture! One of the features I like most about the design is that the arms are large enough to accomodate small plates and glasses, so I have a bit of a built in end table without having to have one! The pillows are firm, but not overly so, the cushions are very supporting, but not enough to feel stiff. The fabric - retriever - is DIVINE!
Hubby came home on the 18th - and fell in love with the whole setup! He wasnt home 48 hours and he was suggesting we might want to e x p a n d a bit! WAHOOOO!!!!

MORE TO COME!

December 2, 2019
Elizabeth m Byrd - Astoria, OR
-- Comment #2601

My husband and I live in an old building on the 3rd floor. Most couches don't fit up the stairwell. Even recliners dont always fit, but this sectional does. And when I move i can get it out. Currently only have the armless. My only dissatisfaction is how much the cushion that i sit on gives way. I would love it to give me more support. But 2 days into the trial my husband spilt milk on it and the cover came right back off and threw it in the machine and just like new. Got sick on it washed it right up. I want another piece or 4 but need to save for each piece. Thankfully i can with this sectional.

November 26, 2019
Karen Baker - New Meadows, ID
-- Comment #2600

We just finished putting together our Laney sectional. We are so excited! It fits in our space better than our old sofa and love seat. The instructions were easy to follow. With the help of my 11 year old, we put the 8 sections together in about 8 hours. We used a power screw driver. I'm sure this saved a lot of time and sore hands. We like the shorter seats. Hoping to enjoy this for many years to come!

November 26, 2019
MADELENE - Amity Harbor, New York
-- Comment #2599

I had researched sectionals for a very long time. I had made 3 previous HUGE mistakes with sectionals. The fabric was completely NOT family or pet friendly. And my stress level was through the roof. Thankfully, those situations were resolved amicably and I was able to purchase a Home Reserve sectional. First of all, I am a 60 year old woman, who is in fairly good shape and pretty strong but, I was assembling this sectional by myself. This was a daunting task to say the least (even the UPS driver, who was kind enough to bring all 7 boxes into my house for me, thought I was nuts)! It took me 14 hours, over 3 days to put all 7 pieces together. The directions were straight forward and easy to follow, everything was clearly labeled and it took a minimal amount of tools to put together. It is just labor intensive (for me, anyway). But the results were incredible. The material is truly family and pet friendly. My daughter's dog drools and it dries white (gross, I know). With the other sectionals, those stains were totally unmanageable. No matter what I did, they remained. With the Home Reserve fabric, they come RIGHT OFF with a damp cloth. My dogs are also shedders. White fur. Navy blue fabric. Bad combo. But for some reason the pet hair is much less noticeable on this fabric than on my previous sectionals (I still use a pet vac on the sectional every day, sometimes twice a day, not because it looks bad, but because I'm a clean freak)! The sectional is very sturdy, comfy and stylish & if I didn't tell someone I had put it together, they would never know. I am so happy with it & highly recommend this company & their product to anyone who wants a sofa that can take family & pet day to day abuse, that cleans fantastically (the fabric I purchased can also be machine washed), has an amazing warranty & a customer service department who is helpful, knowledgeable and truly feels that the customer is always right, this is the place for you. Just be aware that it's hard work. But it's so worth it. There is only one suggestion/critique I have for Home Reserve and that would be that they put those great utility gloves on the top of the wood so you can put them on BEFORE you unpack the wood pieces. This will save your customers a lot of splinters! A million thanks for your product and for relieving my stress! Sincerely, Madelene

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